REFUND POLICY
Last updated: 13 October 2026
1. General policy
Dodge League is a dodgeball league and social sports organisation based in Bournemouth, Dorset.
This Refund Policy applies to bookings made for Dodge League seasons, individual sessions and other paid activities.
2. Cancellations by participants
Participants may cancel a booking and receive a full refund if their cancellation request is received at least 14 days before the scheduled start of the relevant season or activity.
To request a cancellation, email dodgeleagueuk@gmail.com with your name, booking details and confirmation of the booking you wish to cancel.
Cancellations received less than 14 days before the relevant start date are not normally eligible for a refund.
If a season has already started, missed sessions, non-attendance or withdrawal from the league will not normally qualify for a refund.
These conditions do not affect any statutory rights you may have under applicable consumer law.
3. Cancellations by Dodge League
If Dodge League cancels a season or activity and cannot provide the service booked, participants will receive a full refund for the cancelled service, unless an alternative arrangement is agreed where legally permitted.
If an individual match or session is cancelled or postponed, Dodge League will notify affected participants and explain any replacement arrangements or refund options.
4. Changes to dates or venues
Dodge League may occasionally need to change a fixture, venue or session time.
We will notify participants of any changes as soon as reasonably possible. If a significant change means we cannot provide the service purchased, we will explain the available options and any applicable refund rights.
5. How refunds are processed
Approved refunds will normally be returned to the original payment method.
We aim to process refunds within 14 days of approving the request. The time taken for the funds to appear in your account may depend on your payment provider.
6. Promotional offers and discounts
Where a booking was made using a discount code or promotional offer, any refund will normally reflect the amount actually paid.
Any additional conditions applying to a specific offer will be communicated at the time of booking, subject to applicable law.
7. How to request a refund
Please email dodgeleagueuk@gmail.com with the subject line “Refund Request”.
Include your name, booking reference and the season or activity you booked.
We will review your request and confirm the outcome as soon as reasonably practicable.
8. Statutory rights
Nothing in this policy excludes or limits any rights you may have under applicable consumer protection law.
Certain bookings for leisure activities scheduled for a specific date or period may be exempt from the usual 14-day online cooling-off period. Your rights will depend on the nature of the booking and the circumstances.
9. Contact details
Dodge League
Email: dodgeleagueuk@gmail.com
Website: https://www.dodgeleague.co.uk
Location: Bournemouth, Dorset, United Kingdom
